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Frequently Asked Questions

General Questions

Q: My friends and I want to use your sweet terrain boards for a 40k game, but it's Friday night, which is Magic Night. Can we still come and play?
A: As long as a table is open, anyone is welcome to use it to play any game, any time! The themed nights are designed to get together people who play certain games but don't have anyone to play with, so they can meet others who are interested in a game. As long as GameShire is open and we have the space free, you can use it to play whatever game you want, even if we don't even carry it!

Membership/Account Issues & Problems

Q: I've forgotten my member password/username! What do I do?
A: You do not need to make a new account. If you have forgotten your password, please contact admin. Please supply us with your username and/or email your account is under and let us know if you need a temporary password, your username, or both. We will then email you your username and/or a temporary password for you to use to login. Once logged in, you can change your password in the members page. We will ONLY send out sensitive user information to the accounts email for safety reasons, so make sure the email listed in your account is always up-to-date.

Q: I want to change the email listed in my account/Other email account issues.
A: If you want to change the email listed in your account, or you no longer have access to the email listed on your account, please contact admin. Give us your account's username (Profile Name), your old email address, and the email you would like to change your account to. We will be unable to change the email on your account without the nessesary information for safety reasons. It's important that you always keep your email current in case you lose your username or password.

Q: Can I change my account username/profile name?
A: Unfortunatly we cannot change your accounts username/profile name once your account has been made. Please make sure that you pick a username you like or are going to stick with when you register!

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